Essential Local Support Contacts
Harnett, Moore & Cumberland Counties
Harnett County Resources
Department of Social Services (DSS) – Lillington
Purpose: Apply for Medicaid, SNAP (Food & Nutrition Services), Work First (TANF), energy assistance, and other low-income programs.
Phone: 910-893-7500
Adult Services / Energy / WFFA Fax: 910-912-1628
APS Intake (Mon–Fri, 8am–5pm): 910-814-6640
After-hours Emergency DSS: 910-893-9111
NCWorks Career Centers
Dunn Affiliate: 214 W. Edgerton Street, Dunn, NC 28334 | 910-891-2915 | Harnett.Dunn@NCWorks.gov
Lillington Center: 900 S. 9th Street, Lillington, NC 27546 | 910-893-2191 or 910-814-4042 | Harnett.Lillington@NCWorks.gov
Additional Support
• Harnett Food Pantry: 910-985-7787
• Triangle South Literacy Works (job & literacy): 910-891-4111
• Legal Aid of NC: 1-866-219-5262
Moore County Resources
Moore County DSS – Carthage
Purpose: Apply for Medicaid, SNAP, Work First (TANF), and housing/energy assistance.
Phone: 910-947-2436 | Website: www.moorecountync.gov/social-services
NCWorks Career Center – Southern Pines
905 S. Pinehurst Street, Aberdeen, NC 28315 | Phone: 910-944-7697 | Email: moore.ncworks@nccommerce.com
Mental Health & Support
• Daymark Recovery – Moore County: 205 Memorial Drive, Pinehurst, NC | 910-295-6853
• FirstHealth Behavioral Services: Offers outpatient and crisis support | 910-715-3370
Cumberland County Resources
Cumberland County DSS – Fayetteville
Purpose: Medicaid, food stamps, TANF, energy, child care & emergency services.
Phone: 910-323-1540 | Website: www.cumberlandcountync.gov
NCWorks Career Center – Cumberland County
414 Ray Avenue, Fayetteville, NC 28301 | Phone: 910-486-1010 | Email: ncworks.cumberland@commerce.nc.gov
Mental Health & Counseling
• Cape Fear Valley Behavioral Health: 3425 Melrose Road, Fayetteville, NC | 910-615-3333
• NAMI Cumberland, Harnett & Lee Counties: Peer support & education | 910-223-5244
• Daymark Recovery – Cumberland: 1309 Buena Vista Dr, Fayetteville | 910-864-1400
Crisis & Mental Health Statewide
• NC 988 Mental Health Crisis Line: Call or text 988
• Hope4NC Emotional Support Line: 1-855-587-3463
• Open Path Collective (low-cost therapy): www.openpathcollective.org
• Peer Warmline: 1-855-PEERS-NC
Back@Home-BoS
As of July 1, 2025, the NC Department of Health and Human Services serves as the oversight agency for Back@Home-BoS, responsible for: administering grant funds from multiple sources, assisting with reporting and reimbursement, contracting for and managing funding to provide housing stability financial assistance and services, ensuring compliance with match requirements and assuring compliance and adherence to best practices.
The NC Balance of State Continuum of Care (NC BoS CoC) provides Continuum of Care oversight to Back@Home-BoS and support the program's service providers through knowledge and skill-building activities, technical assistance and compliance support. The North Carolina Coalition to End Homelessness, the lead agency for the NC BoS CoC, ensures that Back@Home-BoS meets its requirements.
Additionally, there are two types of key partners that support Back@Home-BoS activities.
Housing Stabilization Service (HSS) Providers: Various service providers have been selected as subrecipients to cover all 79 counties in the NC BoS CoC. These service providers will offer housing stabilization services to program participants, including outreach, case management, system navigation and housing navigation.
A Centralized Financial Assistance and Housing Navigation Hub: The Housing Collaborative, a 501c3 nonprofit organization, offers centralized financial assistance administration, housing navigation services, landlord engagement and unit recruitment for Back@Home-BoS. Housing navigation will be provided in collaboration with local service providers.
Redesign Collaborative also helped develop the launch of Back@Home-BoS.
The Back@Home-Balance of State (BoS) program is the latest iteration of Back@Home North Carolina, a collaborative rehousing effort led by state and local partners. With a focus on reducing unsheltered and rural homelessness, the program aims to stabilize households with severe service needs, experiencing homelessness within the 79-county NC Balance of State Continuum of Care area.
Through a service and support infrastructure utilized by multiple programs, Back@Home-BoS provides financial assistance and housing stabilization services that help households obtain and maintain stable housing.
Learn more here:
Resources Current as of 8/1/2025